Analytics
Track visitors, page views, and understand how users interact with your documentation
Jamdesk includes built-in analytics to help you understand how visitors use your documentation. Track page views, see where your traffic comes from, and identify your most popular content.
Analytics are privacy-focused by default. No cookies are used, and visitor data is anonymized.
Viewing Analytics
Access analytics from your project dashboard:
Go to app.jamdesk.com and select your project.
In the sidebar, click Analytics to view your dashboard.
Use the date picker to view analytics for different time periods:
- Last 7 days (default)
- Last 30 days
- Last 90 days
- Custom range
What's Tracked
The analytics dashboard shows key metrics about your documentation traffic:
Overview Metrics
| Metric | Description |
|---|---|
| Visitors | Unique sessions in the selected period |
| Page Views | Total pages viewed |
| Actions | Custom events (e.g., copy code, expand section) |
Each metric includes a comparison to the previous period, shown as a percentage change.
Popular Pages
See which documentation pages get the most traffic. Use this to:
- Identify high-value content to keep updated
- Find pages that may need improvement (low engagement)
- Understand user navigation patterns
Traffic Sources
Track where your visitors come from:
| Source Type | Examples |
|---|---|
| Search engines | Google, Bing, DuckDuckGo |
| Social media | Twitter, LinkedIn, Reddit |
| Direct | Typed URL or bookmarks |
| Referrals | Links from other websites |
Geographic Data
View visitor locations on an interactive world map:
- Country breakdown - See which countries your visitors are from
- Visual heatmap - Darker colors indicate more traffic
This helps you understand your audience and prioritize localization efforts.
Technology Breakdown
Understand what devices and browsers your visitors use:
- Chrome, Safari, Firefox, Edge
- Helps identify browser-specific issues
- Windows, macOS, Linux, iOS, Android
- Understand your desktop vs mobile audience
- Desktop, Mobile, Tablet
- Guide responsive design priorities
Entry & Exit Pages
| Metric | What It Shows |
|---|---|
| Entry Pages | First page visitors land on |
| Exit Pages | Last page before leaving |
Use this to:
- Optimize landing pages (entry points)
- Identify where users drop off (exits)
- Improve navigation to keep users engaged
Privacy Features
Jamdesk analytics are designed with privacy in mind:
Sessions are tracked using anonymous fingerprints, not cookies. No cookie banner required.
Automated traffic from search crawlers and bots is automatically filtered out.
Personal information like IP addresses is not stored permanently.
Designed to be compliant with privacy regulations out of the box.
SPA Navigation Tracking
Jamdesk automatically tracks navigation in Single Page Applications (SPAs). When visitors navigate between pages without a full page reload, each navigation is captured as a separate page view.
This works automatically for:
- Internal links within your documentation
- Browser back/forward navigation
- Programmatic navigation
Data Retention
Analytics data is retained according to your plan:
| Plan | Raw Events | Aggregated Data |
|---|---|---|
| Free | 30 days | 1 year |
| Pro | 90 days | 2 years |
| Team | 90 days | Unlimited |
Raw events are automatically rolled up into daily aggregates for long-term storage and faster queries.
Comparing Periods
The analytics dashboard automatically compares your selected period to the equivalent previous period:
- Last 7 days compares to the 7 days before that
- Last 30 days compares to the 30 days before that
Percentage changes are shown with:
- Green badge for increases
- Red badge for decreases
This helps you quickly identify trends and measure the impact of changes to your documentation.
Best Practices
Your most-viewed pages deserve the most attention. Keep them accurate, well-maintained, and easy to navigate.
If visitors frequently land on a specific page from search, ensure it provides good context and clear next steps.
If a significant portion of traffic is mobile, test your documentation on mobile devices to ensure good readability.
When sharing documentation links externally, monitor referrer data to see which channels drive the most traffic.